mydy VenturesPrivacy Policy
1. Who we are
This policy is issued by MYDY VENTURES LTD ("mydy Ventures", "we", "us"). We are the controller of personal data processed through our apps. Contact: support@mydyventures.com.
2. Scope
This policy applies to the following mobile apps published by mydy Ventures, and to this website:
- ToothPal (toothpal.ai) - a smile and oral-care wellness tracker.
- BabyBloomy (babybloomy.me) - a baby journal and logging app for parents.
This website (mydyventures.com) does not use cookies, analytics or tracking technologies and does not collect personal data unless you email us.
3. Data we collect
Information you provide
- Account details - such as name, email address, or a sign-in identifier provided by Apple or Google if you choose Sign in with Apple / Google.
- ToothPal content - photos of your smile that you take in the app, the scores and results generated from them, and any answers you give to in-app questions.
- BabyBloomy content - information a parent or caregiver enters about their baby (for example name or nickname, date of birth, feeding, sleep, diaper and growth logs, notes and photos).
- Support communications - the content of messages you send us.
Information collected automatically
- Device and app data - device model, operating system, app version, language, time zone, crash logs and diagnostics.
- Usage data - interactions with app features (for example screens viewed and actions taken), collected through analytics tools.
- Purchase data - subscription status and transaction records. Payments are processed by Apple or Google; we never receive your full card details.
We do not sell personal data, and we do not use your photos or baby data for third-party advertising.
4. How we use data
- To provide the apps' core features (for example generating ToothPal scores, storing BabyBloomy logs, and showing your history over time).
- To manage accounts, subscriptions and restore purchases.
- To provide customer support and respond to requests.
- To maintain security, prevent fraud and fix bugs.
- To understand aggregate usage and improve our apps.
- To comply with legal obligations.
ToothPal provides wellness information only and does not provide medical or dental diagnosis. BabyBloomy guidance is general information and is not medical advice.
5. Legal bases
Where data-protection laws such as the EU/UK GDPR or other applicable privacy laws apply, we process personal data on the basis of: performance of our contract with you (providing the app); your consent (for example access to the camera or photos, and optional analytics where required); our legitimate interests (security, improving the service); and compliance with legal obligations. You may withdraw consent at any time in your device settings or by contacting us.
6. Third parties
We share personal data only with service providers that help us run the apps, under contracts that limit their use of the data:
| Provider | Purpose |
|---|---|
| Apple Inc. | App distribution, in-app purchases and subscriptions, Sign in with Apple, crash reports (if you opted in on your device). |
| Google LLC | App distribution via Google Play, Google Play Billing, Sign in with Google. |
| RevenueCat, Inc. | Subscription and purchase management (receives purchase records and an anonymous app user ID). |
| Analytics providers [to be confirmed] | Aggregate usage analytics and crash diagnostics. |
| Cloud hosting provider [to be confirmed] | Secure storage of account data and app content. |
We may also disclose data if required by law, to protect rights and safety, or as part of a merger or acquisition, in which case this policy will continue to apply.
7. International transfers
Our service providers may process data in other countries, including the United States and the European Union. Where required, we rely on appropriate safeguards such as standard contractual clauses.
8. Data retention
- Account data and app content are kept for as long as your account is active.
- If you delete your account, we delete or anonymise your personal data within 30 days, except where we must keep it longer by law (for example transaction records for tax purposes).
- Support emails are kept for up to 24 months.
- Aggregated or anonymised data that cannot identify you may be kept indefinitely.
9. Your rights and deletion requests
Depending on where you live, you may have the right to access, correct, export or delete your personal data, to object to or restrict certain processing, and to withdraw consent.
To request deletion of your account and data, use the in-app delete option where available, or email support@mydyventures.com from the email address linked to your account with the subject "Data deletion request" and the name of the app. We will confirm your request and complete it within 30 days. Deleting an app from your device does not delete your account; cancelling a subscription is done through your App Store or Google Play account settings.
You may also lodge a complaint with your local data-protection authority.
10. Children's privacy
Our apps are intended for use by adults. BabyBloomy is used by parents and caregivers to record information about their own child; that information is provided by, and controlled by, the parent. We do not knowingly collect personal data directly from children under 13 (or the equivalent minimum age in your country) without verifiable parental consent. If you believe a child has provided us with personal data without such consent, contact support@mydyventures.com and we will delete it.
11. Security
We use reasonable technical and organisational measures to protect personal data, including encryption in transit and access controls. No system is completely secure, and we cannot guarantee absolute security.
12. Changes to this policy
We may update this policy from time to time. We will post the updated version on this page with a new "Last updated" date and, for material changes, notify you in the app.
13. Contact
MYDY VENTURES LTD
Email: support@mydyventures.com